What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Using an iPad to access a report

    Asked by donnashanks on August 19, 2012 at 02:47 PM

    A friend of mine with an iPad says he has problems accessing the form report on his iPad.  


    When he logs in, and goes to open / edit the form, the pencil icon appears for only a little bit and then it goes away.  He is not able to select the pencil icon. 


    Are you aware of that?  


    He has no problem using the form on his iPad to sign up.  It's just accessing the report.  



    Donna Shanks

  • Profile Image

    Answered by jeanettebmz on August 19, 2012 at 06:35 PM

    Yes, we are aware of it.

    The form builder will not work on these devices. You can only view forms from their external link on them, but using the application form builder will require keyboard + mouse to function properly.