I am unable to access my account again

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    Ella 
    Asked on August 09, 2017 at 05:02 AM

    I got suddenly kick out from my account, while i am not sure about both register email and password what sould i do ?

    I did changed the register email before i got kicked out?
    As well as changing the password and request for a change in username.

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    AIDAN
    Answered on August 09, 2017 at 05:14 AM

    First of all, please accept my apologies for any inconvenience.

    I have searched for an account associated with your email address but I couldn't find any.

    Could you please provide us with your account username or email so we can inspect and assist you further? Thank you in advance.

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    Candr
    Answered on August 09, 2017 at 05:43 AM
    Hi Adian,
    The problem is sloved by another person in Jotform, i had checked cause
    early on i request on change in username that's why i cant login the
    account just now.
    Thanks so much for Jotform quick response.
    Best Regards,
    Ella
    ...
  • Profile Image
    AIDAN
    Answered on August 09, 2017 at 05:48 AM

    You're quite welcome!

    I am glad you have things sorted out, and please don't hesitate to contact us if you need anything. We'll be happy to help.