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EllaAsked on August 9, 2017 at 5:02 AM
I got suddenly kick out from my account, while i am not sure about both register email and password what sould i do ?
I did changed the register email before i got kicked out?
As well as changing the password and request for a change in username. -
AIDANReplied on August 9, 2017 at 5:14 AM
First of all, please accept my apologies for any inconvenience.
I have searched for an account associated with your email address but I couldn't find any.
Could you please provide us with your account username or email so we can inspect and assist you further? Thank you in advance.
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CandrReplied on August 9, 2017 at 5:43 AMHi Adian,
The problem is sloved by another person in Jotform, i had checked cause
early on i request on change in username that's why i cant login the
account just now.
Thanks so much for Jotform quick response.
Best Regards,
Ella
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AIDANReplied on August 9, 2017 at 5:48 AM
You're quite welcome!
I am glad you have things sorted out, and please don't hesitate to contact us if you need anything. We'll be happy to help.