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  • Profile Image

    Show/hide condition not working

    Asked by ICCA on January 23, 2011 at 06:23 AM

    My form is conditioned to show different items according to a multiple choice question, but it keeps showing all the items all of the time.

    I used both hide and show conditions

    This is the form:

    <script src="//www.jotform.com/jsform/10155128157"></script>

    Thank you

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 24, 2011 at 08:41 AM

    I think I understand the problem:

    - You had a "Less than 6" condition

    - It was not hiding the other question even though that field was not selected

    - The problem is that when a range field is unselected it "0", and "0" is less than 6. 

    You should probably use "Hide if Greater Than 5", but that will also have the same problem.

    Sorry, I don't have a solution for this. I also had to delete some conditions to figure out the problem. Here is the original conditions.

    SHOW Vraag 2a. U heeft een onvoldoende gegeven op vraag 2, kunt u aangeven waarom u ontevreden bent? U kunt meerdere onderwerpen selecteren. field.

    When "Vraag 2. Wat is uw indruk van de schoonmaak op uw bureau/werkplek?" Less Than "6"

    SHOW Anders, nl.: field.

    When "Vraag 2. Wat is uw indruk van de schoonmaak op uw bureau/werkplek?" Less Than "6"

    SHOW Vraag 5a. Welk aanspreekpunt gebruikt u om uw klacht te melden? field.

    When "Vraag 5. Worden klachten omtrent de schoonmaak door u gemeld?" Equals To "Ja"

    SHOW Vraag 5b. Worden klachten omtrent de schoonmaak snel verholpen? field.

    When "Vraag 5. Worden klachten omtrent de schoonmaak door u gemeld?" Equals To "Ja"

    SHOW Anders, nl.: field.

    When "Vraag 5. Worden klachten omtrent de schoonmaak door u gemeld?" Equals To "Ja"

     

    Can you just delete all conditions and add a single condition at a time and test everything after adding the new condition. Then tell me exactly which condition has the problem.