What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No Duplicates

    Asked by jaycw7 on August 20, 2012 at 02:18 PM

    Hey Guys

    Love what you guys are doing but just realized an unfortunate major barrier before we buy...no ability to prevent duplicate entries.  This is absolutely essential to many of my forms!! Uh oh.  Please tell me this is being added or there is a solution besides the current soft/strict IP method. Other form builders all have the option to just check a box in the field options and it does this.  I love jotform so much but this is so crucial to what we are doing that there is no way we could not have it!  DARNIT!!  PLEASE!!!  TELL ME THIS IS GOING TO FIXED!!


    This SUCKS,


    Your biggest fan - Jay

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    Answered by jeanettebmz on August 20, 2012 at 06:56 PM

    Hello Jay

    I think your request deserves to be addressed to our Dev Team.  You should recieve an update on this thread. Hopefully they include this feature into the next round of platform improvement.

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    JotForm Support

    Answered by Mike_T on August 20, 2012 at 07:01 PM


    If you mean Unique Submission checker, we have that feature already. Please take a look at the following article:

    What does Unique Submission Mean?

    Thank you for your kind words :)

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    Answered by jaycw7 on August 20, 2012 at 08:34 PM

    Thanks guys.  @ Mike_T...like I said in the first message, the unique submission checker is not going to be enough for what I am doing with there being so many devices people use these days.  Submissions must be limited according to full name, email address etc.  Please let me know if and when this might be a feature.  I really want to be a hardcore jotform customer and I don't want to have to go to the other guys!! ;)  I went looking at other form builders today incase I need to change and it was depressing.  I felt like I was cheating...or that we were breaking up...and I was going to get stuck with a much worse partner that cost too much but had that one little feature that is so important. :)

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    Answered by jeanettebmz on August 20, 2012 at 10:59 PM

    Thank you for your hilarious comments, they actually made me laugh.

    Our dev team is currently busy in a new round of platform improvements. I hope this feature can be included soon. However, I cannot provide with an specific timeframe for this. Sorry to say that  , we just don't want to break up with you , but will appreciate your patience on this

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    Answered by jaycw7 on August 22, 2012 at 09:05 PM

    Thanks Jeanette and I'm glad you got a laugh...I did too but I seriously felt awful looking at 'other possible partners'


    What other improvements are being worked on?  Just improvements to the current platform or additional features?  Hopefully we can make it work.



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    Answered by jeanettebmz on August 22, 2012 at 10:36 PM

    We have added additional features such as filepicker.io , please read about it in our blog, there are also implementations to improve the rendering of the My forms page regardless the browser. We currently recommend Chrome, but the development team is working to make it faster even on IE. Some more are in the way. The blog is always a good place to see updates