Adding additional email addresses for submit buttons

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    Asked on August 20, 2012 at 03:32 PM

    I have one form in my account that uses the submit email address.  I would like to create another form but have it go to a diffeerent email address.  Can I have more than one email address for submission and select the one I would like it to go to when creating a new form?

    John Gauthier

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    Answered on August 20, 2012 at 03:48 PM

    Hi John and thanks for contacting us.


    You can setup all email notifications you prefer with different recipients.


    May I suggest you to read this guide: Receiving Emails on Form Submissions

    Please let us know if you need further assistance.





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    Answered on August 20, 2012 at 04:28 PM
    Although I have followed the steps indicated when I send the test email, it still goes to the first email setup when I registered with JotForm.
    What I am wanting to do is have 2 different email addresses. When I create a form select the single email I want that form to go to. Even though I assigned a different email address and use the send test it still goes to my address.

    Any suggestions?


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    Answered on August 20, 2012 at 07:40 PM


    I would like to inform you that Test Email button is sending test emails to the account email only. This is done to prevent spammers abuse.

    Please note that we send Email Notifications to correct email addresses for real submissions (not test emails). You can use as much different email addresses as you want for your forms.

    If you need any further assistance, please let us know.

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    Answered on August 21, 2012 at 07:43 AM
    Thank you for your immediate response.