How can I have my users save their progress?

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    valeriewebdell
    Asked on August 10, 2017 at 03:28 PM

    If users are able to return to a form multiple times, do they need to submit every time, or will it autosave because they have worked on it?

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    Jim_R
    Answered on August 10, 2017 at 04:50 PM

    The form doesn't have a save feature by default but you can set it up and there are 2 ways to achieve this:

    1. Browser-based method

    Easy to setup, but relies on the Browser's Local Storage.

    Meaning, if they started filling out your form using Chrome, left their desktop/laptop, went back and re-opened the form on Firefox/Safari, then their progress is lost. Using the same Chrome browser again would continue where the user left off.

    Complete guide: How-to-Enable-Auto-Fill-on-Forms

    2. Session parameter method

    Quite complicated setup and requires 2 forms to make it work.

    Form 1: The first form where the user will need to fill out the name and email field. The session URL will be created here and we will use the email field as the session ID.

    Form 2 (Main Form): This is the main form where all the necessary and important fields we need to collect. The main form needs to have page break, please also note that the progress on each page will only be saved when the "Next" and "Back" button is clicked.

    Complete guide: How-to-Save-Forms-and-Continue-Later 

    Have a look at both of them then decide which works better for your needs.