My forms disappered

  • Vishal Sharma
    Asked on August 10, 2017 at 3:54 PM

    Hi Guys,

     

    I came back to my account today and both of the forms disappeared. I need help ASAP.

     

    Thank you

     

    Vishal

  • Chriistian Jotform Support
    Replied on August 10, 2017 at 5:06 PM

    Your account is currently suspended. That is why you cannot access your forms. Your form http://www.jotform.us/form/71329032584152 is asking for Social Security Number which is a violation of our terms of use.

    My forms disappered Image 1 Screenshot 20

     

    Also, can you please explain to us your connection to Immigranted company whose logo is in your form?

    Thank you.

  • Vishal Sharma
    Replied on August 15, 2017 at 12:43 PM
    Hi Christian,
    We are a non-profit that provides interest-free loans. You can see our website
    here
    .
    Also, I included our IRS letter.
    I need to send a form to a student for applying for loan by tomorrow. Let
    me know if we can start using your service or I should look for alternative.
    Thank you
    Vishal
    ...
  • Nik_C
    Replied on August 15, 2017 at 12:54 PM

    Unfortunately, we didn't receive the URL or the IRS letter, so please resend them to support@jotform.com. You can put the subject: Thread - 1221025.

    We'll wait for your response.

    Thank you!