Are the forms completed HIPAA compliant?

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    Asked on August 10, 2017 at 07:51 PM

    I am a psychologist in private practice and would like to create a background information form.  The information completed must be secure.  How do you ensure this and are you HIPPA compliant.

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    Answered on August 10, 2017 at 09:05 PM

    All forms and submissions are using SSL. The forms and submissions are transmitted securely with a 256-bit high-grade encryption. It means that the data is encrypted during the transmission and cannot be interrupted by anyone else. We have an SSL certificate that uses SHA256 /w RSA. (


     Update (April 19, 2018) HIPAA is available for our Gold plan & Silver Plans. 


    Currently, Jotform does not hold an HIPAA compliance certificate, nevertheless, you can use Jotform in HIPAA Compliant way. Please check this thread created by my manager:


    You may also encrypt your forms and submissions. Here's a guide:


    Hope that helps. If you have any questions, let us know. Thank you.

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    Answered on April 10, 2018 at 06:38 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or Silver pricing plan, which is only $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 20, 2018 at 02:39 PM

    Update: HIPAA is available for the Silver plan as well.