How to attach the file to Autoresponder email?

  • Profile Image
    fatty_hoot_yo
    Asked on August 11, 2017 at 03:15 AM

    I do not find the option "Emails" as you mentioned in the 2nd step.

     

    After selecting the form and clicked on more.... then I see only the following options:

    View Form

    View Submissions

    Form Analytics

    Revision History

    Rename

    Clone Form

    Diable

    Delete

    Publish

    Create PDF Form

    Share as Template

     

    If I need to check anywhere else where I can find the Emails option please let me know.

    Yet, I did not find any answer!

    Thank!



    This is a re-post of a comment on How to Attach a File to Autoresponder Emails

  • Profile Image
    fatty_hoot_yo
    Answered on August 11, 2017 at 03:35 AM

    I have question regarding this post How to Attach a File to Autoresponder Emails because option "Emails" mentioned i cannot find in "more" option.

    So, where I can find that?

  • Profile Image
    Chriistian
    Answered on August 11, 2017 at 03:46 AM

    To attach a file in the Autoresponder Email, please see the instructions below:

    1. On the list of your forms, select the form and click Edit instead of More.

    2.  The Form Builder will open. Go to Settings > Emails > Autoresponder Email.

    3. Click the pencil icon. 

    3. Click the Advanced Tab and there you can now see where you can attach a file to the Autoresponder Email.

     

  • Profile Image
    fatty_hoot_yo
    Answered on August 11, 2017 at 09:33 PM

    Hi,

    Thank you for the info.

    I also tried these steps but I can not find the Attach a file file option in the "Advanced" tab as you have described above. for more info please see the attached images. Can you let me know why i can not see the option "attach a file" ?

    Thanks

     

     

  • Profile Image
    Jan
    Answered on August 11, 2017 at 10:29 PM

    I checked your form and I found out that it does not have an autoresponder email. You only have email notification in the form. Here's a screenshot:

    Please take note that the "Attach a File" option is only available in autoresponder emails. Here's a guide on how to create an autoresponder: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email.

    Hope that helps. Thank you.

     

  • Profile Image
    fatty_hoot_yo
    Answered on August 11, 2017 at 10:33 PM

    so, how can i enable the autoresponder email?

  • Profile Image
    fatty_hoot_yo
    Answered on August 11, 2017 at 10:34 PM

    Thanks, now I can see the option!

  • Profile Image
    fatty_hoot_yo
    Answered on August 11, 2017 at 10:45 PM

    one last question that I tested the form, but did not receive the attached PDF on the email i entered in the form.

  • Profile Image
    fatty_hoot_yo
    Answered on August 12, 2017 at 12:47 AM

    looking to hear from you asap, its urgent.

  • Profile Image
    fatty_hoot_yo
    Answered on August 12, 2017 at 01:40 AM

    I have attached a PDF file as you can see in the attached image on the form embedded here: http://ninerings.ca/offerings/

    But after testing the form I did not receive any PDF file I have attached to this form.

     

     

  • Profile Image
    Nik_C
    Answered on August 12, 2017 at 02:38 AM

    The Autoresponder email is missing an email field:

    So you should specify it in Recipient email field:

    Please try and let us know how it worked.

    Thank you!