How to attach the file to Autoresponder email?

fatty_hoot_yo
Asked on August 11, 2017 at 03:15 AM

I do not find the option "Emails" as you mentioned in the 2nd step.

After selecting the form and clicked on more.... then I see only the following options:

View Form

View Submissions

Form Analytics

Revision History

Rename

Clone Form

Diable

Delete

Publish

Create PDF Form

Share as Template

If I need to check anywhere else where I can find the Emails option please let me know.

Yet, I did not find any answer!

Thank!

This is a re-post of a comment on How to Attach a File to Autoresponder Emails

Page URL:
http://ninerings.ca/offerings/
fatty_hoot_yo
Answered on August 11, 2017 at 03:35 AM

I have question regarding this post How to Attach a File to Autoresponder Emails because option "Emails" mentioned i cannot find in "more" option.

So, where I can find that?
Chriistian

Jotform Support

Answered on August 11, 2017 at 03:46 AM

To attach a file in the Autoresponder Email, please see the instructions below:

1. On the list of your forms, select the form and click Edit instead of More.

2. The Form Builder will open. Go to Settings > Emails > Autoresponder Email.

3. Click the pencil icon.

3. Click the Advanced Tab and there you can now see where you can attach a file to the Autoresponder Email.
fatty_hoot_yo
Answered on August 11, 2017 at 09:33 PM

Hi,

Thank you for the info.

I also tried these steps but I can not find the Attach a file file option in the "Advanced" tab as you have described above. for more info please see the attached images. Can you let me know why i can not see the option "attach a file" ?

Thanks
Jan
Answered on August 11, 2017 at 10:29 PM

I checked your form and I found out that it does not have an autoresponder email. You only have email notification in the form. Here's a screenshot:

Please take note that the "Attach a File" option is only available in autoresponder emails. Here's a guide on how to create an autoresponder: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email.

Hope that helps. Thank you.
fatty_hoot_yo
Answered on August 11, 2017 at 10:33 PM

so, how can i enable the autoresponder email?
fatty_hoot_yo
Answered on August 11, 2017 at 10:34 PM

Thanks, now I can see the option!
fatty_hoot_yo
Answered on August 11, 2017 at 10:45 PM

one last question that I tested the form, but did not receive the attached PDF on the email i entered in the form.
fatty_hoot_yo
Answered on August 12, 2017 at 12:47 AM

looking to hear from you asap, its urgent.
fatty_hoot_yo
Answered on August 12, 2017 at 01:40 AM

I have attached a PDF file as you can see in the attached image on the form embedded here: http://ninerings.ca/offerings/

But after testing the form I did not receive any PDF file I have attached to this form.
Nik_C
Answered on August 12, 2017 at 02:38 AM

The Autoresponder email is missing an email field:

So you should specify it in Recipient email field:

Please try and let us know how it worked.

Thank you!