Email Notification: Display all data on the attached submission PDF

  • lngearhart57
    Asked on August 11, 2017 at 9:54 AM
    Can this issue also be reviewed? The notification email I have setup I opted to include a PDF attachment of the submittal form. For some reason, it doesn't capture all the fields in the form like the submittal form thats embedded into the body of the email does. How can that be resolved? Screenshot below for referenceEmail Notification: Display all data on the attached submission PDF Image 1 Screenshot 20
  • Chriistian Jotform Support
    Replied on August 11, 2017 at 10:06 AM

    The submission PDF attached on your email notification is the same PDF when you download a copy of the submission (in PDF format) on the Submission page.

    Email Notification: Display all data on the attached submission PDF Image 1 Screenshot 40

    As per checking, you have customized the PDF and have removed some fields in your PDF Design. If you want to have all the fields present in your submission PDF, please try to reset your custom PDF design. Just click on the Reset button found at the right side of the PDF Design page to reset the design.

    Email Notification: Display all data on the attached submission PDF Image 2 Screenshot 51

    Email Notification: Display all data on the attached submission PDF Image 3 Screenshot 62

     

  • lngearhart57
    Replied on August 11, 2017 at 10:08 AM

    Okay thank you! I don't remember doing that at all. That's super helpful! I'll reset it.