What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wanting to change the page that appears after submitting the registration form

    Asked by junejot on August 11, 2017 at 05:49 PM

    We have linked a particular registration form created in JotForm with our website so clients can register for a workshop. As a test, I submitted the registration form on my website, and I got this page (see below attached image). The page looks cut off and I cannot scroll down to see what the orange thing on right side is. I would like the client to be able to scroll down to be able to see what the orange thing is on the lower right side. What can I do to change this?

    Jim

    Screenshot
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    JotForm Support

    Answered by aubreybourke on August 11, 2017 at 06:14 PM

    The white and orange banner that appears on your thank you page is some JotForm advertising. If you are a paid member (Unfortunately you are a free customer) you can disable this.

    If you want to remove this you would need to upgrade to any paid plan. Plans start at $19 USD per month:

     https://www.jotform.com/pricing

     

    Then you can go to your Profile settings:

    1. Click on your profile icon (top right)

    2. Click on the gear icon

    3. Scroll down to where it says "JotForm Branding" and uncheck the box.

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    Answered by junejot on August 11, 2017 at 11:28 PM

    Thank you so much for this information! It seems like I would need to upgrade to remove the orange banner. I will take this info into consideration.

    Jim