My IP address is being banned but I design forms and need access

  • Corporate1947
    Asked on August 14, 2017 at 4:58 AM

    I am one of the form designers for our company and need access to the form and to be able to make submissions on behalf of clients with IT issues, as well as send test forms.  Can I please have my IP address put on the white list?

     

    Thank you.

  • Chriistian Jotform Support
    Replied on August 14, 2017 at 5:09 AM

    Apologies for the inconvenience.

    I have whitelisted the last IP address you have used.

    If the issue still persists, please let us know.

  • Corporate1947
    Replied on August 14, 2017 at 5:35 AM

    Very much appreciated. Thanks for the quick reply and fix!

  • Ashwin JotForm Support
    Replied on August 14, 2017 at 5:38 AM

    Hello Corporate1947,

    On behalf of my colleague, you are welcome. I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!