Unable to use Paypal payment tool. It does not redirect to PayPal checkout page but shows error message.

I keep getting this error when I try to use my form and order one myself before posting it for others. Can you help figure this out with me?

Thank you

Chrstine Kemp

Hello Chrstine,

I did try to test your form and I am able to replicate the issue you are having. Instead of redirecting to PayPal checkout page, it shows error message. Please check the screenshot below:

Are you sure that you are using correct PayPal account username in payment tool of your form? I believe it should be an email address. Please check the screenshot below:

Please verify your PayPal account in payment tool and also ensure that your Paypal account is not limited. 

We will wait for your response.

Thank you!