Error encountered while accessing the site: DNS_PROBE_FINISHED_NXDOMAIN

  • tech2687
    Asked on August 14, 2017 at 1:11 PM

    I am not able to access the site on my main PC. It shows This webpage is not available DNS_PROBE_FINISHED_NXDOMAIN

    When trying on another PC, it opens. Why is that so? Is my IP blocked on the site servers or what?

  • Chriistian Jotform Support
    Replied on August 14, 2017 at 1:33 PM

    Are you having a problem accessing the site https://www.jotform.com/? Or the issue is for the specific form (http://www.jotform.me/form/72255302808453)? Can you please try accessing the site again and see if you will be able to access the site/form properly? If the issues persist, please check the DNS settings of your Internet service provider. This might be a security issue on your network that is blocking access to JotForm. You can also check this article for more information: https://www.wiknix.com/how-to-fix-dns_probe_finished_nxdomain-in-chrome/.

  • tech2687
    Replied on August 14, 2017 at 1:33 PM

    Nevermind, I fixed it. Just googled and came to know that it was a DNS issue. Just changed the DNS and it worked for me.

    If anyone else faces the similar issue, I hope this guide could help or at least worked in my case :) https://www.mobipicker.com/dns_probe_finished_nxdomain/

  • tech2687
    Replied on August 14, 2017 at 1:36 PM

    Thank you Chriistian for your quick answer. Yeah, it was a DNS problem and fixed now. Have a good day :)