- YvetteZCoulterAsked on August 14, 2017 at 03:28 PM
We have included a DocuSign widget to our form- I just received word that people attempting to sign get an error message: "Something's Wrong"Page URL:
- JotForm SupportNik_CAnswered on August 14, 2017 at 03:43 PM
I just tested your form and I was able to sign it:
Could you please double check if the issue persists when you try?
We'll wait for your response.
- YvetteZCoulterAnswered on August 14, 2017 at 03:46 PM
I think I fixed it. I was getting the error on Chrome but when I checked the widget it appeared to be authenticated, but when I switched to Safari it showed that it needed to be authenticated so I did that then it seemed to work on both browsers.
- JotForm SupportMikeAnswered on August 14, 2017 at 04:03 PM
Thank you for your update. We are glad to hear that the issue is solved.