How to scan and remove duplicate email submission without checking IP address?

  • hkwtia
    Asked on August 15, 2017 at 7:48 AM

    Hi, 

    We are wondering if there is any setting can eliminate the duplicate email submission without checking IP address and cookies. The reason is checking IP address is blocking the each company with one internet server to have multiple staffs entry for form submission. Please advise.    

  • KaanCakmak
    Replied on August 15, 2017 at 9:02 AM

    Yes, you can prevent form to be submitted multiple times from a computer without checking IPs. There two possible options to achieve the thing you want to do.

    First option:

    1. Click on "Settings" on the toolbar tabs

    2. Click on "From Settings"

    3. Change "Unique Submission" to "Check cookies only"

    How to scan and remove duplicate email submission without checking IP address? Image 1 Screenshot 30

    Check cookies only means that it will only check by cookie. By this way, it would only block users on the same browser without checking IP.

    Second option:

    Also you can use "Unique Question" tab as you can see at the image. By using this, you can prevent from to be submitted same answer(email) more then one time. However, you need to add an email field to your form to use this feature. 

    How to scan and remove duplicate email submission without checking IP address? Image 2 Screenshot 41