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    Billing

    Asked by marilynbianchi on August 21, 2012 at 02:29 PM

    <!-- /* Font Definitions */ @font-face {font-family:Times; panose-1:2 0 5 0 0 0 0 0 0 0; mso-font-charset:0; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:3 0 0 0 1 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:3 0 0 0 1 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin-top:0in; margin-right:0in; margin-bottom:10.0pt; margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Calibri; mso-fareast-font-family:Calibri; mso-hansi-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} p {margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Times; mso-fareast-font-family:Calibri; mso-hansi-font-family:Times; mso-bidi-font-family:"Times New Roman";} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->

    Hello!

    On our account, we've upgraded to professional, but then released we used the wrong credit card. I downgraded the account to free, so it will not continually charge the wrong card. I would like to use a different credit card to automatically pay for the next month’s subscriptions.  Can I upgrade my account back with the correct card, and not get charge again for this month?

     

    -Marilyn Bianchi

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    Answered by jeanettebmz on August 21, 2012 at 02:39 PM

    Your account is scheduled to downgrade as of  on Sept-22 , you can re-upgrade using your new credit card once the account gets back to free.

    Cheers!