What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    HTTPS, Jot Form and secure credit card orders.

    Asked by mmartin077 on August 21, 2012 at 08:41 PM



    I am trying to take secure credit card orders through an HTTPS site using your forms.


    I have my website hosted by a 3rd party.  I'm in the process of getting a secure webserver (HTTPS) and a digitial SSL certificate.  If I have a page on the HTTPS portion of my website that uses your JotForm, will my users get Browser warnings saying the web page / form is not secure?


    I would like to know before I spend money on the HTTPS site and digital certificate.


    Is there a better way to have your Jot Form integrated into my webpage and have the credit card transaction secure?



    Michael Martin  (Existing customer)



  • Profile Image

    Answered by jeanettebmz on August 21, 2012 at 10:41 PM

    Hello Michael

    Actually you can embed SSL version of your form into your non https website, and all the data will be encrypted. Please check the following tutorial to get the information about how to receive SSL submissions.

    How can I receive SSL Submissions?

    Also, it is possible to use JotForm in a HIPAA compliant way.

    Please see this thread, http://www.jotform.com/answers/4728-Are-form-submissions-HIPPA-compliant

  • Profile Image
    JotForm Support

    Answered by Chriistian on August 04, 2016 at 10:44 PM


    Our terms prohibit collecting credit card info on plain text fields.

    It is only possible to collect credit card information without charging it. However a payment integration with any of our available payment processors is needed. Otherwise,  our anti-phishing tool will automatically suspend or disable the account.

    Here's a guide on How to Enable Payment Authorization.