What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i am not receiving email with my form's data

    Asked by vikosh on August 22, 2012 at 07:28 AM

    Hi,

    My form http://jotform.me/form/21484656458464 is working fine, i get submissions on the web-site, however, i am not getting any e-mail with the form data.

    Test e-mail is working fine...

    Please help.

    Thank you,

    Vikentiy

    Page URL:
    www.abadacapoeiradubai.com

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    Answered by vikosh on August 22, 2012 at 07:39 AM

    the link to the form is on the main page: 'Quotation Request Form'

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    JotForm Support

    Answered by Goldo on August 22, 2012 at 08:46 AM

    Have you tried using a different email address? If issue persist, please try to switch the Sender E-mail field from Email Address to noreply@jotform.com. Let us know.

    I have cloned your form and did some test myself and it was working fine. I was able to receive the notification.

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    Answered by vikosh on August 23, 2012 at 02:22 AM

    Hi Goldo,

    I've changed Sender email to noreply@jotform.com and it worked like magic.

    Thank you very much.

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    JotForm Support

    Answered by Goldo on August 23, 2012 at 02:29 AM

    Glad to know that worked. If you have any other concern please let us know.