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kreativtforumAsked on August 17, 2017 at 6:18 AM
Hello,
It seems like one of our registration forms suddenly is not working. We have tried several times to register from different users, but none of the submissions are registeret.
Can you please help? Hope to hear from you as soon as possible.
Kind regards,
Victoria A. Bratli
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Ashwin JotForm SupportReplied on August 17, 2017 at 7:48 AM
Hello Victoria,
I'm sorry for the trouble caused to you.
Do you get any error message when you submit your form? I did test your form and I was able to submit it successfully. Thank you message was also displayed correctly. Please check the screenshot below:
Have you embedded your form in any webpage? Please share the webpage URL and we will take a look.
We will wait for your response.
Thank you!
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kreativtforumReplied on August 17, 2017 at 7:55 AM
Hi. Everything works fine now :) It was the backend that tdid not update properly. Probably just a delay or bug in backend? Ok now :) Thanks for helping out.