- notmcAsked on August 22, 2012 at 11:00 AM
When I click on downgrade on the pricing page (http://www.jotform.com/pricing), I am redirected to Plimus. I login and click on the change plan link but their is no option for a FREE basic account to downgrade. Please advise.
- ItalyTechAnswered on August 22, 2012 at 11:05 AM
Hi notmc and thanks for contacting us.
I can see that you've already cancelled your subscription trough Plimus.
Your premium plan expires on September, 08.
Do you need an immediate downgrade to a free plan ?
If yes let us know and we downgrade your account to free.
Thanks for use JotForm.