- winklegroupAsked on August 17, 2017 at 04:10 PM
When trying to submit my for the form gets stuck on please wait and never goes any further then that.Page URL:
- JotForm SupportdavidAnswered on August 17, 2017 at 05:42 PM
I checked the form you referenced and it is currently deleted. If there is a different form you are having trouble with, let us know and we will be happy to have a look.
- winklegroupAnswered on August 17, 2017 at 06:43 PMhttps://form.jotform.us/72216010404135 this is the form
- JotForm SupportKevin_GAnswered on August 17, 2017 at 09:09 PM
Apologies for the inconveniences this may have caused to you.
I have cloned your form and integrated with Stripe on my end, I can see the same issue happens and there is an error in the web console.
I will forward the issue to our developers so they can take a closer look on this, we will let you know as soon as we get any update about it.
- winklegroupAnswered on August 17, 2017 at 09:43 PMHow long do you think until this will be resolved?
- JotForm SupportBDAVIDAnswered on August 17, 2017 at 11:00 PM
Unfortunately, there is no estimated time-frame for a resolution. You will be notified via this thread if there is any progress on this.
- kutluAnswered on August 22, 2017 at 07:20 AM
The problem is fixed now. Sorry for inconvenience and thanks for letting us know.