- ACMcommunityAsked on August 17, 2017 at 09:28 PM
Some of the photos on our forms are returning 404 errors and we can't download them: https://www.jotform.com/build/72049046717862
These are a couple of examples of problem files:
- JotForm SupportBDAVIDAnswered on August 17, 2017 at 10:51 PM
I have forwarded this to our back-end team to see if there is way to recover the files. You will be notified via this thread if this is possible.
- JotForm DeveloperonurAnswered on December 21, 2017 at 05:41 AM
Sorry for this inconvenience. I've checked from our side, but unfortunately file hadn't been successfully delivered to us. There might be a problem on the user side. Apologizes for this but the best option is asking user to re-upload them.
You can always make contact with us for any trouble,