I would like an explanation for why you use a bouncelist

  • TNW2W
    Asked on August 19, 2017 at 6:26 AM

    If you could email send explanation to cathynoe@comcast.net would appreciate it  

    thank you. 

  • Aurora JotForm Support
    Replied on August 19, 2017 at 10:00 AM

    Hello,

    The reasons why an email address is in bounce list can be many, but if the email is in the bounce list it simply means that your server is rejecting the emails (either all, some, or under specific circumstances).

    Please ask your email service provider to white list JotForm ip addressess included in this guide: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.

    Best Regards.