How do I remove the Jotform advertising in the bottom of form

  • Profile Image
    baiversen
    Asked on August 21, 2017 at 05:34 AM

    It is a payed Bronze Plan.

    The advertising is in the bottom of the copy to customer.

    Best regards

    Bjørn Arve

  • Profile Image
    ashwin_d
    Answered on August 21, 2017 at 08:09 AM

    Hello baiversen,

    I did check your account and found that you have already disabled "JotForm Branding" from your account setting page. Please check the screenshot below:

     

    Your forms should not display any JotForm branding. I did check your form's auto-responder email alert and the email template still had JotForm branding being displayed. I have gone ahead and deleted it from your form's auto-responder. Please check the screenshot below:

     

    Now the auto-responder email will not display JotForm branding. Do test and get back to us if the issue persists.

    Thank you!

  • Profile Image
    baiversen
    Answered on August 21, 2017 at 08:25 AM

    Hi

    Yes — thank you. I got some help from a friend (customer).

    Problem solved.

    Best regards

    Bjørn Arve

  • Profile Image
    ashwin_d
    Answered on August 21, 2017 at 09:42 AM

    Hello,

    I am glad to know that your issue is solved.

    Do get back to us if you have any questions.

    Thank you!