Users are not receiving autoresponder emails after submitting the form

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    elanabanilivy
    Asked on August 21, 2017 at 06:47 PM
    I have tried few times to modify setting. Those individuals who fill out my
    form or still not receiving confirmation emails
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    david
    Answered on August 21, 2017 at 06:56 PM

    I checked your form and the recipient for your email autoresponder has been set to a field that does not collect email addresses:

    Set this to your "Receive your pledge confirmation" field to have the autoresponder sent to the address users enter in that field.