Embedded form is overlapping my footer.

  • Profile Image
    erlebc
    Asked on August 22, 2017 at 01:07 PM

    I use 2 Jotforms on my site.  One is to set up Consultations and the other is for Insurance Verification.  

    The Insurance Verification form is <script type="text/javascript" src="https://form.jotform.us/jsform/71395368876171"></script>

    The Consultation form is -  <script type="text/javascript" src="https://form.jotform.us/jsform/71466460376158"></script>

    The consultation form, when displayed on my site expands the layout consistent with the forms' size.  My footer is automatically pushed down.  

    However,  the Insurance form is displayed, but it overlays my footer instead of expanding the page size.  The site URL for this is http://www.irmedicalcenter.com/INSURANCE/insurance.html.

    I'm not sure if this issue has more to do with my site authoring tool or if it is the behavior of the Insurance form.  Any insights here would be welcome.  Thank You.

     

    Brian Erle

     

  • Profile Image
    ashwin_d
    Answered on August 22, 2017 at 02:04 PM

    Hello Brian,

    The issue is caused because of the div position of your footer which you have in your form. Please inject the following custom css code in your webpage (NOT FORM) and that should solve your problem:

    div#LayoutRegion1LYR {

        top: 2000px !important;

    }

    Hope this helps. Do try it out and get back to us if you have any question.

    The reason why the same issue is not there in your consultation page is because there is no footer section in that webpage. 

    Thank you!

  • Profile Image
    erlebc
    Answered on August 22, 2017 at 02:32 PM

    Outstanding.  You guys here at Jotform really do provide excellent support.  You are very responsive and I do sincerely appreciate that and the fact that you really know your CSS.  I guess it's your business to know, but Thank You nonetheless.  Your suggestion was spot on.  I had made some changes to that page since contacting you so I needed to expand upon the number of pixels to position the form down from the top, but it worked out great.  Thank You.

     

    Brian

  • Profile Image
    AIDAN
    Answered on August 22, 2017 at 03:13 PM

    On behalf of my colleague Ashwin and the whole Support Team, I thank you very much for your kind words. Customers like you motivate us to work harder and keep challenging ourselves to deliver even better service :)