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barbershopAsked on August 22, 2017 at 6:20 PM
Hello there,
I wanted to know how your site defines conversion rates. Because I'm required to provide reporting to my client, I just wanted to make sure I'm crystal clear.
In the attached screenshot, it says the views for the customized range of dates is 41, with 18 responses and this equals a conversion rate of 53%. As I define it, a conversion is when someone visits the site and actually completes the form (response). If that's the case then the percentage of 53% seems incorrect.Please advise and thank you in advance!
Levi Chapman
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John_BensonReplied on August 22, 2017 at 8:12 PM
My colleague did a great job explaining the conversion rate on this thread: https://www.jotform.com/answers/849722
Please check it and if you have questions, let us know. Thank you.