Data coming from the payment field when the form is successfully submitted is not showing on the email notification content

  • hrmspta
    Asked on August 22, 2017 at 11:32 PM

    my orders are not coming through... only the personal data 

  • Mike_G JotForm Support
    Replied on August 23, 2017 at 2:25 AM

    To my understanding, you are referring to the content of the email notification that you receive whenever there is a successful submission on your form.

    I have checked your form and I noticed that you already added the "Options" field to the content of the email notification. I have also verified this after I have checked the recipient's mail logs. The email from the first submission of your form doesn't have the "Options" field, however, the second submission has it.

    Perhaps you were able to fix the issue you described in your post. Otherwise, please feel free to contact us again anytime.