Why is my Payment Product not showing up?

  • evacademy
    Asked on August 23, 2017 at 9:34 AM

    The payment product section of my form is showing in edit view but not showing up in preview or published versions. I clearly selected the option to have it show in the form. 

    I've attached two screenshots showing what i see in edit view. 

    Thanks

    Jason

    Jotform Thread 1230509 Screenshot
  • aubreybourke
    Replied on August 23, 2017 at 10:33 AM

    Can you try removing it and adding it again. It will automatically configure how you left it. But you will need to click on the yellow message to show the field.

    Why is my Payment Product not showing up? Image 1 Screenshot 20