Not able to publish form to Facebook

  • sutherlands
    Asked on August 23, 2017 at 10:31 AM

    When I try to publish a form to facebook, I get the popup to log into my facebook account but once I log in the following error occurs:

    "You must have permission to add apps to at least one facebook page to perform the requested action"

    Any idea what I need to do to address this?

    Thanks, Susan.

  • Chriistian Jotform Support
    Replied on August 23, 2017 at 12:16 PM

    I tried to embed one of my forms to Facebook but I was not able to replicate the issue you are encountering. I was able to embed the form on Facebook properly.

    Not able to publish form to Facebook Image 1 Screenshot 30

    Not able to publish form to Facebook Image 2 Screenshot 41

    Can you please try again and see if this will work now? If the issue still persists, please try to login first to Facebook (on a different tab) before you embed your account to Facebook and see if this will fix the issue.

  • sutherlands
    Replied on August 23, 2017 at 2:16 PM

    I logged into facebook on one tab.  Then on another tab, tried to publish the form to facebook.  The error still occurs.  I have inserted a screenshot below to demonstrate (facebook tab is there and I am logged in).

    Let me know if any further information would be useful to help resolve.  Thanks

    Not able to publish form to Facebook Image 1 Screenshot 20

  • Mike
    Replied on August 23, 2017 at 2:53 PM

    Please note that Facebook platform sharing is only designed for Facebook Pages (Business, Organization, Community, etc).

    If you need a simple link for sharing in Facebook, you may copy the form link from a Quick Share section.

    Not able to publish form to Facebook Image 1 Screenshot 20

    If you need any further assistance on this, please let us know.