What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to pre-populate the billing info?

    Asked by bridgenorthtexas on August 23, 2012 at 04:27 PM

    Can I use data collected from my form to prefill the billing information fields on the payment method field so the customer doesn't have to enter their address twice?

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    JotForm Support

    Answered by NeilVicente on August 23, 2012 at 04:32 PM

    Here's my answer to this:


    If you have further questions, simply reply to this thread to notify us.

    Thank you!

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    Answered by bridgenorthtexas on August 23, 2012 at 05:32 PM

    Thank you for your answer.  I decided to leave the address field but turn off the requirement for people just if "their mailing address is different from their billing address".

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    JotForm Support

    Answered by NeilVicente on August 23, 2012 at 05:54 PM

    Now that you mentioned it, I just realized that you can use conditions to hide an address field if the user selects "Yes" in a question "Same billing address?".

    Here is an example:


    You can clone the form to study how it is done. However, in your case, billing address would be that of Paypal's, so the actual address field will be hidden in case billing address is the same as the registrant's address.