Timer widget have no data on form submission

  • Profile Image
    alka17690
    Asked on August 23, 2017 at 04:48 PM

    I had added the timer, however the data is not getting transferred to the submission

    https://www.jotform.com/submissions/60736980787270

     

    Seems I am missing a step.

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    jonathan
    Answered on August 23, 2017 at 04:58 PM

    I was able to reproduce the issue when I test your form. My test submission doesn't have data in the Timer widget.

    Upon further test, I was able to identify the caused of issue. It was the Timer widget being hidden in the form.

    If you unhide the widget, there should be data on form submission.

     

     

     

     

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    jonathan
    Answered on August 23, 2017 at 05:03 PM

    Should you prefer the Timer hidden, you can use custom injected CSS code instead to have it hidden. 

    Try this CSS codes:

     

    #id_130{

    visibility : hidden;

    height : 1px;

    }

     

    This should give you time data while the Timer is still hidden on the form.