A number of contributors are unable to send the form?

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    Asked on August 24, 2017 at 03:23 AM

    Recently I have had a number of contributors who are trying to use my forms but state that once filled in they can not send the form, can you advise what I need to do, please?

    This is a re-post of a comment on What Factors Contribute to Form Submission Rates?

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    Answered on August 24, 2017 at 04:00 AM


    Could you please share us more information? What form you are referring to and what specific error messages does your user get? Is the form embedded on a website? 

    It would be hard for us to identify the problem with few details. 

    We'll wait for your response.