Address not mapping in MailChimp

  • hbimarketing
    Asked on August 24, 2017 at 2:05 PM

    Hello,

     

    I was able to connect Jotform to Mailchimp and all the information is coming over perfectly except for the Address field.

     

    How do I get the address to map over to MailChimp?

     

    Thank you.

    Page URL: https://form.jotform.us/72355324795160
  • Kiran Support Team Lead
    Replied on August 24, 2017 at 2:39 PM

    I have checked the MailChimp integration on a test form and see that the information of address field is properly passed to the MailChimp list. 

    Address not mapping in MailChimp Image 1 Screenshot 30

    Please make sure that you are added the Address field to the list by choosing the right field as below and map it to the Address field on the form.

    Address not mapping in MailChimp Image 2 Screenshot 41

    If the issue still persists, please try removing the MailChimp integration on the form and try re-integrating to see if that works.

    Please get back to us if you need any further assistance. We will be happy to help.