What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Accessed Denied to uploaded files

    Asked by tonymai on August 24, 2012 at 09:51 AM


    I did a couple of test submissions to a form that is integrated with my Dropbox. The uploaded files do not appear in my Dropbox and when I try to access the file via JotForm, I get the following error:

    <Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>06BFF4C5DF29EAB5</RequestId><HostId>5+SVmwo87F9KtIqKVw2Dm8pzQ4XBGV2fO3oxrVAQKtDR6lvTM82o5GRerqIS5vzb</HostId></Error>

  • Profile Image
    JotForm Support

    Answered by jonathan on August 24, 2012 at 11:15 AM


    Were you able to properly integrate the form with dropbox?

    I tested your form and integrate it with my dropbox account, and I was not able to reproduce the issue.


    Please try a re-integration, perhaps there was some issue the last time.

    Please inform us if issue persists.