Unsubscribe the contract

  • Profile Image
    gursheena
    Asked on August 25, 2017 at 07:11 AM

    Hi Team

     

    I was meant to unsubscribe the contract today considering it the last day of my previous month.

    But i received an email, that my contract is already renewed.

    I have cancelled the contract now, but could you please make it effective from today?

    and refund my money???

     

    Thanks

    Gursheen

  • Profile Image
    John_Benson
    Answered on August 25, 2017 at 09:49 AM

    As per your request, I will cancel your Bronze plan account back to the free account and provide you a refund of the last payment. 

    I hope that helps. Thank you.