I made an order but they did not fulfill my order

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    Asked on August 25, 2017 at 11:38 AM

    Just wanted to inform you of a bad business that is using Shopify but not fulfilling orders. They take money and then are gone.
    Ella Brook Art is no good. 

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    Answered on August 25, 2017 at 12:27 PM

    Ella Brook Ark has an account with Jotform, but their forms are not integrated to any of our payment gateways. I'm sorry, but we cannot mediate this problem for you. You may consider reaching Shopify support regarding this matter.


    Or, consider asking Ella Brook Art regarding your order. You can find their email address at this page: https://ellabrook.com/pages/contact-photo-upload