How can I edit a submission's coupon code after it has already been submitted?

  • NeuroDevNet
    Asked on August 25, 2017 at 1:14 PM

    Hello,

     

    I'm trying to edit/input a coupon code to a submission after it was already completed but it's not letting me click on it. 

    The highlighted area doesn't let me add anything.

     

    How can I edit a submissions coupon code after it has already been submitted? Image 1 Screenshot 20

    Jotform Thread 1232698 Screenshot
  • AIDAN
    Replied on August 25, 2017 at 2:03 PM

    First of all, please accept my apologies for any inconvenience.

    Could you please provide us with more information such as the form ID or URL and some submission details that allow us to pinpoint the submission you're having issues with, so we can inspect and assist you better?

    Thank you in advance. We are awaiting your reply.