- yulthaviahAsked on August 25, 2017 at 01:55 PM
Why am I exposed to auto suspend how this please open my account
- JotForm SupportdavidAnswered on August 25, 2017 at 02:53 PM
I checked your forms and it looks like one of your forms and it looks like quite a few of them reference either creating or providing passwords as well as requesting different security codes. We do not allow for the collection of such data through forms.
We would need to remove the forms that request such information before restoring your account. If that is acceptable, let us know and we can do so.
- yulthaviahAnswered on August 25, 2017 at 04:43 PMTo the honorable jotform
my goal requires to have a password and to fill that security code because
our company in indonesia is making startup and is available in palystore
and already used indonesian community startup that we make that is named
here yes music that is startup in music field which how it works that we
recruited a lot of music players for us to hire and later can be in an
- JotForm SupportdavidAnswered on August 25, 2017 at 06:01 PM
To protect users filling out forms, we simply do not allow for asking for usernames or passwords. We do not make any exceptions to this at this time. If you require collecting such information, you would need to do so via other means.