Can not login

  • yulthaviah
    Asked on August 25, 2017 at 1:55 PM

    Why am I exposed to auto suspend how this please open my account

    Jotform Thread 1232744 Screenshot
  • David JotForm Support
    Replied on August 25, 2017 at 2:53 PM

    I checked your forms and it looks like one of your forms and it looks like quite a few of them reference either creating or providing passwords as well as requesting different security codes.  We do not allow for the collection of such data through forms. 

    https://www.jotform.com/terms/

    We would need to remove the forms that request such information before restoring your account.  If that is acceptable, let us know and we can do so.

  • yulthaviah
    Replied on August 25, 2017 at 4:43 PM
    To the honorable jotform
    my goal requires to have a password and to fill that security code because
    our company in indonesia is making startup and is available in palystore
    and already used indonesian community startup that we make that is named
    here yes music that is startup in music field which how it works that we
    recruited a lot of music players for us to hire and later can be in an
    ...
  • David JotForm Support
    Replied on August 25, 2017 at 6:01 PM

    To protect users filling out forms, we simply do not allow for asking for usernames or passwords.  We do not make any exceptions to this at this time.  If you require collecting such information, you would need to do so via other means.