I can not resent the email for notification.

  • KevinMKelly
    Asked on August 25, 2017 at 4:30 PM

    I created the form and opened the account.

    Now I want my staff to complete the form and send it to our Administrator.

    Even though the email has been changed, when I test it, it keeps going to me.

    Any suggestions?

  • TREVON
    Replied on August 25, 2017 at 6:20 PM

    If I am getting you right currently your staff fill the form you shared and instead of the mail being sent to Administrator the email is sent to you. Correct?

    If that is the case kindly follow the link below on how to identify email receiving email and how to change to the correct email.

    https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    Kindly do let me know if the solution above was helpful.