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    Jotform and Zoho CRM not integrating properly

    Asked by Jaime Schuster on August 24, 2012 at 12:06 PM

    Not all fields from my Zoho leads are showing up in the connection drop down. Some custom fields and fields I modified are not showing up. 

    Also, I have a field in my jotform that I have tried connecting to various fields in zoho but the information does not go through. The field is labeled "How much are you looking to get for your bag".

    Any ideas?

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    Answered by jeanettebmz on August 24, 2012 at 01:21 PM

    our Developers have already implemented ZOHO CRM integration with Text Areas, Drop Downs and Check Boxes.

    It is possible to map them via Zoho CRM Integration Wizard by using the button Add New Option (at the bottom)


    If you cannot make it , please remove the current integration and re-build it

    Let us know if the hint sorted the isue out for you

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    Answered by jeanettebmz on August 24, 2012 at 01:28 PM

    Additionally to what I have explained above, you can customize the fields in Zoho CRM to make them match to what you have in Jotform, you can even remove some of them.

    Simply click on Edit Page Layout (Within the Create Lead option) 



    You will get another screen with the list of fields. You can uncheck the Mandatory option for the Company field or remove that field at all, by dragging it and dropping it into the List of Removed Fields , to the right