What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having problems logging in.

    Asked by Kevin Clark on August 24, 2012 at 03:15 PM

    We have used this email to log in before and now we cannot access our account. Please call. We have a ton of forms setup. Not sure if they are workding.

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    Answered by jeanettebmz on August 24, 2012 at 03:33 PM

    Unfortunately, we don't provide phone support, however, after checking into our records, all that I found with that email address kevinc***k@fire***g.com  was a guest account.

    Can you please provide me with an URL where any of your forms is embedded so we can look by form ID?