When using your own SMTP server, how do you delete list of verified email addresses?

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    Asked on August 27, 2017 at 08:41 PM

    i have two emails (exactly the same) in the verified emails list and neither are working (i couldn't link the email originally). I have tried to re verify the email however it is saying it is already verified and i can't delete the two that are listed.

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    Answered on August 27, 2017 at 11:29 PM

    You can go to your account's Settings page https://www.jotform.com/myaccount/settings then scroll down to the Sender Email list. 

    Once you find the list, you will notice that there are those emails with a trash and a pen icon, these are SMTP emails. On the other hand, those that only have a trash icon, these are verified emails. You can delete them by clicking the trash icon.

    If you have questions, please let us know.