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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I create a contact form that suits my purposes

    Asked by UweFinke on August 24, 2012 at 10:09 PM

    Dear people at jotform,

    Hope all is well with you. Have just made a test form and building a jodform does indeed seem to be very easy. However, I have some questions prior to my chosing jotform. It is like this.

    A) I have 3 email addresses on my website: myanmargoldkangarootravels@gmail.com, sales@myanmargoldkangarootravels.com and goldkangaroo@myanmar.com.mm. and would like to use 1 contact form. Meaning, whichever of the email addresses is clicked the message is send to the respective address from one and the same contact form. Any problem?

    B) I need an additional field (hidden) for the purpose of tracking affiliates. Any problem?

    C) Since I am living and working in Myanmar transfering USD or any other 'hard currency' out of the country is almost impossible. For this reason I am keeping a USD deposit with a relative in the States who pays for me from that money whenever necessary. Any problem

    I would love to receive an early answer concerning the a.m. questions.

    Take care and all the best,

    Uwe

    Page URL:
    http://www.myanmargoldkangarootravels.com

  • Profile Image
    JotForm Support

    Answered by idarktech on August 25, 2012 at 07:12 AM

    Hi Uwe,

    Welcome to JotForm. Here's what I can suggest in order to achieve that.

    A. You can use 1 contact form with a hidden field called "recipient" and then prepopulate this recipient field with this 3 email addresses. And then use autoresponder to be able to received responses from your form users. Check this step by step guide:

    1. Add hidden box to your form and name it "recipient" (without quote).

    2. Get your form embed code, I'd suggest to use pop-up embed code as this is best for selecting emails to be contacted, I guess :). Check this screen to learn how to get your form pop-up embed code (you can also use other embed options).

    Example code:

    <a target="_blank" href="javascript:void( window.open('http://form.jotform.me/form/22372417795460?', 'blank','scrollbars=yes,toolbar=no,width=700,height=500'))">Contact us</a>

    Before implementing this code to your site, you have to add value to your hidden recipient field by prepopulating the 3 emails using URL parameters on each pop-embed codes.

    Example:

     

    <a target="_blank" href="javascript:void( window.open('http://form.jotform.me/form/22372417795460?recipient=myanmargoldkangarootravels@gmail.com','blank','scrollbars=yes,toolbar=no,width=700,height=500'))">myanmargoldkangarootravels@gmail.com</a>

    <a target="_blank" href="javascript:void( window.open('http://form.jotform.me/form/22372417795460?recipient=sales@myanmargoldkangarootravels.com','blank','scrollbars=yes,toolbar=no,width=700,height=500'))">sales@myanmargoldkangarootravels.com</a>

    <a target="_blank" href="javascript:void( window.open('http://form.jotform.me/form/22372417795460?recipient=goldkangaroo@myanmar.com.mm','blank','scrollbars=yes,toolbar=no,width=700,height=500'))">goldkangaroo@myanmar.com.mm</a>

     

    Now when your form users click one of these emails and submit the form, the selected email address will be able to get user submissions. This would be all possible with the help of Autoresponder. Just setup your autoreponder and selectrecipient as your Recipient E-mail as shown below:

     

    B. Yes that's possible. You can check the first screenshot to learn how to add hidden fields to your form. If you have further questions about this, just let us know.

    C. That's not a problem. You can let somebody to pay for your subscription if you're going to subscribe with us.

    Hope this little piece of information helps. If you hate reading long guides, just let me know so I can set everything for you. :)

    Have a pleasant day!

    Elton

  • Profile Image

    Answered by UweFinke on August 26, 2012 at 01:22 AM
    Dear Elton,
    I hope that you are fine and thank you very much for the prompt reply; I
    really appreciate that. With respect to your offers/pricing I think
    Premium US 9.95/month will do at the beginning. Lets see how things
    develop. As you say, I can upgrade any time. Just let me know the best way
    for my relative in USA to pay. Finally, I would be very pleased if you
    would explain what exactly,
    .. so I can set up everything for you,
    means.
    Have a nice day,
    Uwe
  • Profile Image

    Answered by gori-mathew on August 26, 2012 at 03:11 AM

    Dear Uwe;

    Thanks for your interest in our service and we are really glad that you have decided to move your account to paid one.

    For more on our accounts pricing, kindly check on the link below;

    https://www.jotform.com/pricing/

    To make subscription payment and therefore upgrade your account, kindly we suggest you use our 3rd party Fastspring payment gateway. FastSpring generates a link to a secure page that allows you to update your payment information on your subscription. This link is included in every receipt email which they send to you, including the first time and all re-bills.

    To make payments, kindly use the link below.

    http://sites.fastspring.com/interlogy/product/jotformpremium?

    Lets know if you need further assistance.


     

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    Answered by UweFinke on August 26, 2012 at 05:38 AM
    Dear Gori Mathew,
    Hope you are well. Thank you very much for your speedy response. I have no
    problem with following the procedure you are suggesting. However, I do
    first need to know whether the contact form as specified in my previous
    email can be integrated into my website (www.myanmargoldkangarootravels.com,
    page 5) in size and colour without my having to change anything in terms of
    design and colour theme. Also, as offered by Elton and mentioned in my
    email to him, I would like to know what exactly,
    ..just let me know so
    that I can set everything up for you, means.
    All the best,
    Uwe
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    JotForm Support

    Answered by idarktech on August 26, 2012 at 05:53 AM

    @Uwe

    Hello,

    What I mean is "I can make the form changes for you, if you're having trouble with the guide and if you allow me to do it." But, I guess it would be nice if you'll try it yourself so you would atleast experience and explore more with JotForm. :)

    --

    Just subscribe anytime you wish, there's no problem with it. You can ask your relative to use this link for the subscription: http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=UweFinke or you can visit our pricing page after logging in your JotForm account.

    Thanks.

  • Profile Image

    Answered by pinoytech on August 26, 2012 at 06:19 AM

    @Uwe,

    You may like to take a look at this Form: http://jotform.me/form/22382604415448?

    If you like what I did, feel free to clone the form.

    Thank you!