What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't access de form I've created. Can you please help?

    Asked by Manel on August 25, 2012 at 08:55 AM
    Page URL:
    http://form.jotformeu.com/form/22052128443343

  • Profile Image

    Answered by gori-mathew on August 25, 2012 at 09:43 AM

    Hi,

    I checked your account and was able to open this form without any problem. Please can you try to logout and relogin to your account and test if it works out!

    Please also share with us any error that you get when opening this form.

  • Profile Image

    Answered by pinoytech on August 25, 2012 at 03:28 PM

    Hi,

    In addition to my colleague response above, your form was created under guest account. May I suggest you to register to FREE account that allows you to submit 100 submissions per month including 10 SSL secured submission and can receive a payment up to 10 submissions. Once you are done to register to a FREE account, use this method to clone your form into your free account or just let us know the username you use of your account so we can help you to transfer the said form into your account.

    If you need further assistance, feel free to contact us anytime.

    Thank you!

  • Profile Image

    Answered by manel_ on September 03, 2012 at 09:10 AM

    That's terrific. Thank you. Can you please transfer the form into my account? My username is manel_.

     

    Thank you very much.

  • Profile Image
    JotForm Support

    Answered by idarktech on September 03, 2012 at 09:14 AM

    Done. That form should be in your account now. Kindly refresh your page.

    Thanks.