form.jotform.us’s server DNS address could not be found.

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    dsijams
    Asked on August 28, 2017 at 06:02 PM

    How can I get around this problem? My users get this message when they click on this llnk:

    https://form.jotform.us/72355904067156

     

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    jonathan
    Answered on August 28, 2017 at 08:38 PM

    I test your form using the same URL https://form.jotform.us/72355904067156 but I was not able to reproduce the same issue.

    There is no other similar report at this time. So it seems it is an isolated case.

    Can you please let them try using also the alternative URL https://www.jotform.com/72355904067156

    Let us know if issue persist.