form.jotform.us’s server DNS address could not be found.

How can I get around this problem? My users get this message when they click on this llnk:

https://form.jotform.us/72355904067156

I test your form using the same URL https://form.jotform.us/72355904067156 but I was not able to reproduce the same issue.

There is no other similar report at this time. So it seems it is an isolated case.

Can you please let them try using also the alternative URL https://www.jotform.com/72355904067156

Let us know if issue persist.