How to make sure that the product name will be shown in payment confirmation?

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    MikeinCalgary
    Asked on August 29, 2017 at 10:07 AM

    is there a way to replace "Item #1" in the PayPal confirmation with the product description of what the person bought?

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    Marvih
    Answered on August 29, 2017 at 10:36 AM

    Do you mean this text here 

    If not can you please show us a screenshot of what you mean. Thanks !

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    MikeinCalgary
    Answered on August 29, 2017 at 11:28 AM

    hi - here is the screen .. I would like to replace Item #1 with the name of the product.

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    Nik_C
    Answered on August 29, 2017 at 12:15 PM

    Thank you for additional information provided.

    I assume you're referring to this form: http://www.jotform.ca/form/72397574727269

    I did a test submission and when I was redirected the product was showing like this:

    But, as from what I understood the issue is happening later when you view the confirmation of the payment.

    I'm not sure if that can be changed, but maybe a better solution would be to create those products you have as separate products in your Payment, and not as product options:

    So each of these:

    You could create as separate products:

    And then the product name should pass properly to the payment integration.

    Could that work for you?

    Please let us know.

    Thank you!