Require the video to be played before moving to the next page

  • Profile Image
    Asked on August 29, 2017 at 11:03 AM

    we have several videos in our form, each on it's own page. i would like to require that customers watch all or most of the video before they can click NEXT to go to the next page, or at least require that it be started...i can remove the controls so that it can't be stopped once it is started

  • Profile Image
    Answered on August 29, 2017 at 11:56 AM

    Unfortunately, we do not have such feature. I'm afraid that functionality requires thorough integration with the video API.

    You can, however, hire a developer instead and implement that functionality on your form source code

    Alternatively, how about auto-playing the video instead, if supported with your video provider? This might at least help, somehow.

    I'll also escalate this as a feature request so it will be considered for future implementations.

  • Profile Image
    Answered on August 29, 2017 at 12:28 PM

    thank you for your reply. I did attempt to set the videos to auto play, but apparrently this feature will not work on a mobile device, and our customers are viewing this form on a SAMSUNG VIEW tablet. Unless you or anyone else know of a video hosting service in which auto play will work on a tablet?

  • Profile Image
    Answered on August 29, 2017 at 12:39 PM

    You can use Youtube. Then embed it to your form using the Text tool.

    Here's how:

    1. Add Text tool to your form

    2. In the Text editor, open the source code window by clicking the <> icon

    3. Paste your youtube embed code.

    Here's a demo:

    Example embed code with autplay parameter.

    <iframe style="border: none;" src=";controls=0&amp;showinfo=0&amp;autoplay=1" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>

    You can also use this embed code for your video. Just replace the text in blue with your youtube video ID.

    If you have further questions, let us know.

  • Profile Image
    Answered on August 29, 2017 at 01:40 PM

    Thank you, i had forgotten about that feature, it doesn't solve my problem, but does give me more flexibility. 

    And it begs another question....i can set up the videos with a CALL TO ACTION at the end of them, which i an associate with a URL....if i were to eliminate the BACK and NEXT buttons from below the video, could i configure the call to action at the end of the video to take the cusstomer to the next page in the same way that the NEXT button would have. This way the customer can not even go to the next page until the call to action appears at the end of the video.

  • Profile Image
    Answered on August 29, 2017 at 02:28 PM

    Please try the following;

    1. Enable the auto fill feature:

    2. Create the call to action for the next pages. Example:

    Adding "?jumpToPage=2" at the end of the form. Just change the page number to 3 for page 3 and so on.


    The auto fill is required so the entries will be saved in the fields. The call to action will trigger a new browser session/page and will redirect users to the same form. Without the auto fill, they won't be able to proceed since the first page has some required fields. 

    Note that you must hide the page break instead of removing them.

    One last thing is that your users may experience a lag in the form due to the auto fill, considering that your form is a bit long. The auto fill will kick in every 5 or 10 seconds. 

    Here's my test form:

  • Profile Image
    Answered on August 29, 2017 at 03:27 PM

    awesome, awesome, awesome. trying it out now, wish me luck!!!!

  • Profile Image
    Answered on August 29, 2017 at 04:17 PM

    I was excited to try this. created the call to action in the video, and tested, and it took me to a page with the form tabs at the top and nothing below that. see attached.

  • Profile Image
    Answered on August 29, 2017 at 04:26 PM

    Also, i noticed that even though i HID the BACK and NEXT buttons, they still appear. is all of this caused maybe by the FORM TABS Widget, which requires that all REQUIRED questions be answered before proceeding? if so, is there another way to prevent customers from going to the next page without answering all required questions?

  • Profile Image
    Answered on August 29, 2017 at 06:26 PM

    I checked your form and was not redirect to an empty page with the form tabs widget.  The appropriate buttons are shown in the correct pages as well:

    As long as one of the fields on page 4 is present, the back/next buttons on that page are functional:

  • Profile Image
    Answered on August 29, 2017 at 06:32 PM

    i'm sorry. Not sure i understand what you are saying. are you saying that you did not experience the same problem i was having? that you were able to watch the video, and click on the re-direct at the end and were taken to page 4?

  • Profile Image
    Answered on August 29, 2017 at 09:33 PM

    Yes, my colleague meant to say that he were able to view the form's content and navigate through the form pages. 

    I have checked your form and noticed what you are reporting only happens when you are jumping to another page, for example, when using this link: 

    However, I can see you have some conditions, may be that the fields on your page are related to conditions so they are not shown as the involved fields may be empty. 

    I can also see you have conditions with missing fields, please  make sure to resolve them  as they may be causing conflicts with other conditions: 

    To make sure the "jumpToPage" works fine, I have created a sample form, without conditions and still using the Form Tabs widget, I can see it works fine as the content shows properly, please see the example here: 


  • Profile Image
    Answered on October 27, 2017 at 08:02 PM

    now using this form:

    i managed to get the videos to produce a clickable link at the end of them. they take me to the correct pages, however, fields that should be populating from an earlier page, are not populated into the page i jump to (see below). 

    I have checked that there are no issues with any of the conditions....please advise15091488632017-10-27_18-58-59.jpg

  • Profile Image
    Answered on October 27, 2017 at 09:52 PM

    Hi Keith853,

    To better assist you, I decided that we will be addressing your new issue on this thread: 

    Thank you.